Managing Workplace Conflicts
Managing Workplace Conflicts is a full -day workshop that will assist participants in identifying with common workplace conflicts. This workshop is geared for the frontline employee. Although managers and supervisors can attend exercises will focus on employees who do not supervise. Basic Conflict resolution skills are highlighted. Follow-up individual coaching sessions will be available.
Learning Objectives
Following the session participants will be able to:
- Identify the five common ways to deal with conflict.
- Understand the nature of Workplace Conflicts.
- Understanding How Stress can lead to Workplace Conflicts.
- Understand how Negativity / Positivity Impacts Workplace Conflicts.
- Understand Analytical Conflicts.
- Do a Self Assessment Check List for Managing Workplace Conflicts.
Course Duration
- 1-day
Dr Oscar Grant
Senior consultant, Trainer, and Mediator
Oscar Grant is a senior consultant, trainer, and mediator with over twenty years experience developing, organizing, and managing large and small organizations, non-profit agencies, and boards of directors specializing in the areas of public health, school reform and law enforcement. He has knowledge and skills in: non-profit management, personnel management, advocacy, media campaigns, and community organizing with public officials. Dr. Grant has over 15 years as a nationally recognized public speaker and certified trainer in the fields of diversity, cross-cultural awareness, workplace violence, employment equity, mentoring and executive coaching.